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Terms & Conditions

Welcome to my website. By accessing or using my services, programs, or website, you agree to the following terms and conditions. Please read them carefully before booking or purchasing.

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1. General Information

This website and all services are operated by Shez, Certified Level 3 Personal Trainer. The following terms apply to all users, clients, and visitors. By using this website or purchasing any service, you agree to be bound by these terms.

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2. Health and Medical Disclaimer

All content, training programs, and recommendations are intended for general guidance and personal development. They are not a substitute for medical advice.
You should consult your doctor before starting any new fitness program, especially if you are pregnant, have any pre-existing medical conditions, or are taking medication.

By participating in any program, you confirm that you are in good health and physically capable of participating.

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3. Personal Training Services

  • Sessions must be booked in advance and are subject to availability.

  • Packages must be used within the stated time period.

  • A 24-hour cancellation policy applies. Cancellations with less than 24 hours’ notice may be charged in full.

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4. Online Coaching and Digital Products

  • All digital products and programs are non-refundable once delivered or accessed.

  • You are responsible for ensuring your internet and device compatibility.

  • Program results vary. Consistency, nutrition, and individual effort all play a role.

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5. Payments

  • All payments must be made in full at the time of booking unless a payment plan has been agreed upon in writing.

  • I reserve the right to refuse or cancel services if payments are not made.

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6. Refund Policy

Please refer to the separate Refund Policy for full details.

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7. Client Conduct

You agree to:

  • Treat sessions and coaching with respect and commitment.

  • Communicate openly and honestly.

  • Not share program content or materials without permission.

Abuse, harassment, or inappropriate behaviour will not be tolerated and may result in termination of services without refund.

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8. Intellectual Property

All content on this website and within services — including videos, programs, guides, and text — is the property of Shez and may not be copied, distributed, or used for commercial purposes without written permission.

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9. Privacy Policy

Your privacy is important to me. Any personal information shared is kept confidential and will not be sold or shared with third parties. See my Privacy Policy for full details.

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10. Changes to Terms

I may update these Terms and Conditions at any time. Changes will be posted on this page with an updated date. It is your responsibility to check this page periodically for changes.

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